Community Support

Not only are you a part of our training course and host agency, you are a part of our community. We further welcome you to join our private Facebook Groups to share, coordinate, learn, support and celebrate with like-minded students and Travel Entrepreneurs.

This private group is for any Travel Entrepreneur Academy student while they are studying for the TICO exam and taking the full 5-week training course. While you are learning and growing, connect with and share with like-minded travel entrepreneur students.

TE Academy Students Group

This private group is for the graduates of TICO and the 5-week training program and currently hosted travel entrepreneurs of Boutique Travel Services. Learn and share with this very knowledgeable group of professionals.

BTS Dream Team Facebook Group

This private group is for all users of Travelposse, our exclusive invoicing and group booking system. Do you have feedback, questions, or wish-list regarding the program itself? This is a place to share these ideas with other users.

My Travelposse Software Q&A Group

Need a daily fix? Join our private Whatsapp Group exclusive for certified travel advisors to connect, discuss, ask and answer quick questions and to share. This tool is also used to coordinate meet-up at industry events. This is exclusive for all BTS team-members.

Quoting and Booking Support

GET THE “NAQ” UNITL YOU GET THE “KNACK”
Quoting and Booking Support

Do you have a new lead or booking request that you’re unsure how to process? Schedule a personalized one-on-one meeting with one of our experts who will show you the step-by-step process that will help you grow the knowledge and confidence on how to do this yourself for your future clients.

  • Quote Steps
  • Product Recommendations
  • Supplier Quoting Systems
  • Booking Steps
  • Supplier Booking  Systems
  • Travelposse Invoicing

STEP 1

In order for us to assist you in quoting, please fill out the “New Agent Travel Quote Request Form”. This is for you, the agent, to fill out, not the client. Without the necessary information (like dates, gateways, destination, number of passengers, etc), we will be unable to assist.

Quote Request Form

Step 2

Then please schedule a one-on-one Zoom training session to learn how to quote or book this lead. One of our senior travel mentors will attend the Zoom and take you through the step-by-step process including supplier systems and expert advice and recommendations.

SCHEDULE ZOOM MEETING

One-on-one Support

Laurie W.
Founder and Chief Executive Officer

  • Accounts Payable & Receivables
  • Supplier Relations
  • Events Coordinator
Email

Jo L.
Director of Learning & Development

  • BDO
  • Onboarding & Training
  • Cruise Expert
Email

Andrea S.
Travel Operations Manager

  • Password Resets
  • Group Expert
  • Destination Weddings
Email

Tracy K.
Group Travel Specialist & Commission Accounting

  • Commissions
  • Invoicing Support
  • Destination Weddings
Email

Judy B.
Quoting and Reservations Support

  • Senior Travel Advisor – FIT & Groups
  • Luxury Travel Expert
  • Product Knowledge
Email

Heba A.
Marketing Manager & Trainer

  • Social Media Expert
  • Hubspot CRM
  • Marketing Plans and Strategies
Email

Amy W.
Branding Expert & Independent Travel Advisor

  • Social Templates
  • Branding and Rebranding Services
  • Marketing Assistant
Email

Lee Z.
Ensemble’s Director of Member Relations

  • Ensemble Portal
  • Ensemble Suppliers
  • Ensemble Training and Events
Email

Patrick C.
Ensemble’s Director of Member Relations

  • ADX Booking Software
  • ADX Training
  • ADX Support
Email

Travel Entrepreneur Academy and Resource Centre

Don’t forget that there is an abundance of training content, how-to video tutorials, check-lists, step-by-step guides, worksheets, and other resources available to you via the Travel Entrepreneur Academy Course and Resource Centre. Please refer to this first and foremost.

Business Coaching Session

Do you need some help on the business essentials of starting or scaling your travel business including marketing, operations, financial planning, business plans and more? Schedule your one-on-one business coaching session today. Each Travel Entrepreneur with Boutique Travel Services is provided with three complimentary sessions per year.

Additional Help Centre (coming soon…..)

Need guidance and support as professional travel advisor with Boutique Travel Services? We’ve got you covered. Visit our Help Centre for more details.
BTS Travel Agent Help Centre

Submit a Ticket (coming soon….)

Still can’t find the answers under the Help Desk, Google Drive, Training Modules or in the Facebook Groups? Please feel free to submit a support ticket request below.
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